Shipping policy

Where We Ship
We currently ship to addresses within the United States only.

Shipping Cost
We offer free tracked shipping on all orders.

Processing Time
Orders are processed within 2-3 business days of purchase, Monday through Friday, excluding holidays. You will receive a confirmation email once your order has been placed.

Delivery Time
Once your order ships, delivery typically takes 6-9 business days. You will receive a tracking number by email as soon as your order ships so you can follow its progress.

Customs and Duties
We cover all customs duties and import fees on your order. You will not be charged any additional fees upon delivery.

Order Tracking
Once your order ships, you will receive an email with a tracking number and a link to track your package. If you have not received tracking information within [X] business days of ordering, please contact us at contact@rejunas.com.

Shipping Delays
While we work to get every order to you on time, delivery estimates are not guaranteed. Delays can occasionally happen due to high order volume, weather, carrier issues, or other events outside our control. We appreciate your patience and will help track down any order that seems delayed.

Incorrect Shipping Addresses
Please double check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error shortly after ordering, contact us immediately at contact@rejunas.com and we will do our best to update it before the order ships.

Lost or Stolen Packages
If tracking shows your package as delivered but you have not received it, please check with neighbors and your local carrier first. If you still cannot locate it, contact us at contact@rejunas.com and we will help investigate.

Contact Us
Questions about your shipment can be sent to contact@rejunas.com.